NovaLift Equipment Reviews Toronto
NovaLift Equipment fleet and facility

What Our Clients
Are Saying

From forklift repairs to rentals and parts, see why businesses across the Greater Toronto Area trust NovaLift Equipment for reliable service and equipment they can count on.

5.0

Our Google Rating

Trusted By Businesses Across The GTA

Every review below comes straight from a real customer on Google. Read the full story behind our rating, or add your own experience to the list.

Clara Lopez

a month ago

As a woman in the trades, It is refreshing to see another company with wonderful people like Cat at the front desk. She is more knowledgeable than most technicians I have dealt with, and always is able to assist me with dumbest of problems. She even remembered my name after only one phone call and months passing. That's beyond service, thats a family. These people will forever have my business and I know they will also have my back when it comes to complex components. Call NovaLift and ask for Cat, she's got your back.

Kokes Rodriguez

a month ago

We had Nove come over and work on 3 of our forklifts, we were surprised on how fast and detailed they operate and are super excited to keep a good and happy work relationship with them.

Active Officemover

2 months ago

Great experience. Equipment delivered on time, in great working condition and picked up as scheduled. Will definitely be a returning customer.

Nathan Andrade

2 months ago

We started working with this company very recently, everything from the sales staff, customer service, to the technician that arrived left a very good impression on us. i want to especially call out Markus the forklift technician who came and serviced our equipment, he did an excellent job, was very personable and completed 3 forklifts in an efficient manner. Will definitely continue doing business with this group!

Reem Gime

2 months ago

NovaLift Equipment Inc. has been amazing to work with! Their team is quick, professional, and always helpful. From scheduling service appointments to ordering parts, everything is handled efficiently and without any hassle. Great customer service from start to finish. Highly recommend them to anyone looking for reliable equipment service and support!

Arthur

2 months ago

We recently had maintenance done on our scissor lift. Markus was professional, knowledgeable, and thorough. He explained everything clearly and made sure the lift was in excellent working condition before leaving. The job was completed efficiently and the lift is now running smoothly and safely. Highly recommend this team, we will definitely be calling them again for future maintenance!

Sean Osullivan

3 months ago

Reached out to Nova Lift for preventive maintenance and to certify our 2 trucks. The technician Markus was very informative and explained the good and bad with great detail. Moving forward we will be using Nova Lift for all our forklift issues and recommend you do the same.

H S

3 months ago

I used Novalift for the first time for preventitive maintenance for my forklift. I wanted to try someone different given that previous companies didn't do a great job, either oil kept leaking out after the servicing or they missed diagnosing things and had to come back to fix problems. My interactions with Kat and the technician were very professional and pleasant. The technician was also very patient and knowledgeable in answering any questions I had and explained what he was doing. Overall good value and experience. I would certainly recommend them to others.

Alex Bulman

4 months ago

I was dealing with Sal from Nova-lift, who was extremely helpful and supportive throughout the entire process. Service and quality of machine is excellent. Highly recommend using Novalift for your first or second purchase.

Katy Dolgopolova

4 months ago

We've been renting a CAT forklift from Novalift for many years now and have always had a great experience. Novalift team is professional and friendly, great people! Whenever we need maintenance or a short-term rental unit, they always respond quickly and get it taken care of. Thank you, and I recommend to everyone in GTA!

Erik Osit

5 months ago

Had a great experience with! The customer service was outstanding from start to finish. Quick, responsive, and easy to work with. They were prompt in answering questions and made the whole process smooth and efficient. Very happy with the sweeper and the overall experience. Highly recommend.

WGroup

5 months ago

Great experience renting from Nova Lift in Concord. The team was professional, helpful, and made the whole process quick and easy. The forklift was in excellent condition and worked perfectly for our needs. Would definitely rent from them again!

Cristian Cuello

6 months ago

We've switched our forklift maintenance provider to Nova Lift about a year ago and they have been nothing but a pleasure to work with. Their customer service is responsive, effective and their technicians are well experienced. We look forward to continue our partnership.

Han Nian

6 months ago

The forklift technician from NovaLift had a friendly attitude and was knowledgeable in his field. He was able to professionally inspect the company's forklift even after encountering some issues in the beginning. The inspection report was also quickly delievered to us. The pricing was also reasonable. Thank you!

Admin Arbourdale

7 months ago

Novalift once again provided excellent service! We experienced a hydraulic leak on one of our forklifts, which brought our operations to a complete standstill. Their team responded quickly, worked efficiently, and had the equipment fully repaired ahead of their originally stated deadline, which we truly appreciated. The staff are knowledgeable, professional, and communicate clearly throughout the process. We are very grateful for their reliability and consistently high level of service, and we highly recommend Novalift.

Vahid Ghasemi

7 months ago

I contacted NovaLift Equipment Inc. to complete our annual forklift safety inspection and issue the Safety Certificate. They were extremely responsive, Kat replied to my emails within minutes. Scheduling was smooth, and Bryan arrived on time and performed a thorough, accurate inspection. The entire process was easy and professional. I truly appreciate their service and highly recommend them to others.

Joe Hibbert

7 months ago

NovaLift helped us in a pinch when both our forklift and electric walkie went down during our busiest season. They delivered both rentals with little to no turnaround and have been quick to help us with any other queries. They're definitely a great company that we will come back to in the future.

Ajay Burman

8 months ago

We needed a commercial floor sweeper over the Christmas holidays. The timing of the sweeper delivery and pickup was crucial for our job project. Kat, the customer service rep, was extremely helpful in ensuring that we received the sweeper as promised. We are happy to say that our experience dealing with the company has been very satisfactory.

Flavio Sorrentino

8 months ago

Novalift provides quick and prompt service when I call them for help.

Domenic Spina

9 months ago

We switched over from a larger brand name repair shop mainly due to declining service and higher fees. Since working with NovaLift, we've received excellent service from admin staff to service techs. Everyone is friendly, respectful and honest when getting the job done. I highly recommend NovaLift when looking to rent or purchase units, whether it be forklifts, sky jacks or floor scrubbers. The price is right and the service is great.

Benedicta Eduam

9 months ago

Outstanding Service and Honest People. I had an amazing experience with NovaLift Equipment Inc in Vaughan. From the moment I reached out, their team treated me with genuine professionalism and respect. They took the time to understand exactly what I needed and didn't try to upsell me or push anything unnecessary which I really appreciated. What stood out the most was how patient and knowledgeable they were. Every question I asked was answered clearly, and they walked me through different forklift options without rushing me. The equipment was in great condition, priced fairly, and delivered exactly when promised. If you're looking for forklifts or equipment in the GTA, I highly recommend NovaLift.

Ray Joel

9 months ago

I had an excellent experience with the NovaLift sales team and technicians. The sales staff were professional, informative, and made the whole process smooth and stress-free. The technicians are highly skilled, efficient, and really know their equipment, great workmanship and attention to detail. Overall, a reliable and trustworthy team. Highly recommended!

Spencer Grant

10 months ago

We've been working with NovaLift for all our forklift servicing, and they've been fantastic. Their team handles all our PMs and certifications, keeping our forklifts in top-notch shape with little to no downtime. They're professional, responsive, and always make sure things are running smoothly. Highly recommend them to anyone looking for reliable, efficient forklift service and support!

Lenelle Wilson

10 months ago

We've had nothing but an excellent experience with NovaLift from start till finish. After years of working with many different companies and being disappointed again and again by service quality or pricing, we finally found a team that delivers on every level. The staff are professional, knowledgeable, and always on time with deliveries, and the equipment they provide is always in excellent condition. Danielle and the entire team were incredibly helpful, and their rates are definitely the best in the market. Whether its rentals, service or support NovaLift has definitely become our go-to company. Highly recommend!

J. A.

10 months ago

We have been using Novalift at the warehouse I manage and I have nothing but great things to say about them. Whether you have a simple question or require service, everyone has been extremely helpful. The services on our equipment has always been done in a timely and cost effective manner. In comparison to other companies we have tried in the past, Novalift has been the best. You definitely won't regret using their services. Thank you for all that you do!

Alondra Garcia

11 months ago

Great customer service. They have addressed all my questions and concerns and provided the best solutions for our needs.

Danny DiGregorio

11 months ago

From the moment I walked into Nova Lift I was treated like they knew me for years which wasn't the case. Their receptionist was very friendly and helpful with what I was looking for. Sal the owner just the same even tho I was just shopping around that day he took the time to educate me about different forklifts. Unlike his competitors he followed up with me after a couple of days and we made a deal on one of his forklifts. Even tho it was used it came out of his shop looking brand new.

Donna Gutta

a year ago

NovaLift has taken care of our companies needs for many many years. Reliable equipment and fantastic staff. We are all so busy with the day to day things within our companies and can't always remember when equipment needs its yearly check ups but with NovaLift taking care of things we never had to worry. Customer Service is very important to most of us and when you find that special person within a company that puts a smile on your face whenever you have a chat, Danielle was that SPECIAL person for me. She always went the extra mile and made me SMILE. Thank you everyone.

Pablo Martin Ibanez

a year ago

top notch service, love Novalift lift we've been using them for a couple years now, great staff, professional, quick responses and customer service. Tech's are knowledgeable and polite, nothing but good things to say about this company.